Head of Product Strategy & Design Austin, TX

Kai Horan, Head of Product Strategy & Design. Behavior outlasts [every platform].

I'm Kai Horan, Head of Product Strategy & Design at Trimble. I lead teams that turn complex, high-stakes work into products people trust and keep using, and I make sure the designers on those teams leave better than they came.

What will always be true?

In a world of raging uncertainty, I keep coming back to one answer. Even if we automate everything, people still need to say what they want, understand what is happening, and build habits that last. That is behavior design.

How that shapes the way I lead
Selected outcomes

Work that moved the numbers.

Most relevant first. Each case study opens with an executive summary.

Earlier work and research
How I lead

Two outcomes. One standard.

[ For the people we build for ]

Outcomes everyone is stoked about.

The user, the business and the team. If only one of them is happy, it's a trade, not a win.

[ For the designers I lead ]

Leave better than you came.

More equipped for a long career: fluent in behavior design, cognitive science and visual communication, the fundamentals that don't expire.

In their words

From the people I've built with.

“Throughout the process, Kai took a strategic business approach to design prioritization for herself and her team. She ensures her team plans their sprints in lock step with the rest of the Build organization and ensures her team attends the engineering ceremonies. On top of that she facilitated cross-functional collaboration and planning. Her team showed clear affinity for her and her leadership and all seemed to grow under her guidance. Overall, Kai's creative problem solving, leadership capabilities and strategic perspective positions her incredibly well for this new AI wave that will highlight her clear thinking ability. Any organization would be lucky to have her in a high impact role.”
Tom J.Product Leader @ Rev
“I had the privilege of working with Kai as our Director of Product Design, and she was exceptional in every way. Kai delivered outstanding designs under immense time pressure, never compromising on quality despite challenging deadlines. Her ability to balance individual contributions with leadership responsibilities was remarkable—she seamlessly transitioned between creating detailed designs herself and guiding her high-visibility team. What impressed me most was Kai's collaborative approach. She built productive relationships with everyone from difficult executives to engineers, and went above and beyond to forge connections with marketing partners outside our build organization, becoming one of our most cross-functionally integrated team members. Kai's design process was always data-driven and customer-focused. She leveraged her cognitive psychology expertise to create experiences that both delighted users and advanced company objectives. Any organization would be fortunate to have Kai's blend of design excellence, leadership skills, and collaborative spirit on their team.”
Frankie L.Director of Activation and Monetization @ Rev
“She is a strategic, creative leader with high expectations for her team and herself, with corresponding results. We collaborated on an AI product at Schwab; Kai was instrumental in bringing the product from conception to market and expanding its footprint from the mobile app to desktop experience. As I was joining the team, she led the development of a conversational design system, bringing consistency to the product when conversational design was brand-new to the company. It quickly scaled the team's capabilities, shortening our design cycles to build new customer “intents,” resulting in the product being increasingly responsive to customer questions. Kai is smart, tenacious, and a talented designer herself, whose leadership and design skills will elevate the design footprint of any company she is a part of.”
Amy R.Sr. Research Ops Lead @ PayPal
“Kai is an extremely dedicated person that gives 100% to consistently hit her and her team's objectives/goals with quality and timelines to help Rev's products achieve their adoption and engagement goals. Typically, a design organization within a company of Rev's size would only have to design for one product/ICP. Rev is unique in the fact that it has four distinct products that serve multiple ICPs - each with specific design needs. Kai's creative vision has continued to set the standard for design excellence within Rev, and she continually pushes boundaries by putting our users at the center of her team's work. She has implemented many design industry best practices (ex: desk checks, user research testing, etc) to ensure that the designs of the product delight users and unlock usages. Due to the high demand for design, and a shortage of designers on staff, Kai has stepped up to be an individual contributor for some products/features in addition to leading design. Through her IC work she has demonstrated quality (UX & Design) and established a high bar for her team to follow.”
Aron E.Chief Product Officer @ Rev
Get in touch

Building something people need to trust? Let's talk.

Open to conversations about product and design leadership and AI product strategy.